A passenger told all air hostess(空姐) that he needed a cup of water to take his m 1__ when the plane just took off. She said to him, “I’ll bring you the water i 2 ten minutes."
Thirty minutes later, when the passenger ring for s___3____ sounded, the air hostess ran ill a hurry .She Was so busy that she f____4___ to bring him the water. As a r___5_ ___.the passenger couldn’t take his medicine in lime. The air hostess hurried over to him with a cup of wale. but he r ___6 it.
After a short while, the air hostess came up to him with a smile,” Could you please tell me what I can do for you, sir? "The passenger turned around without any words. The second time .also with a sweet smile, "Would you like s__ 7_____ I can do for you?” Again the passenger refused.
In the following hours 013.the flight, each time the air hostess passed the passenger, she would ask him w ___8 a smile whether he needed some help or not. But the passenger never replied to her. When the passenger was going to get o ___9___ 小册子).She knew that he would write down terrible words about her job. H 10 . still with a smile she handed it to him.the plane, he asked the air hostess to hand him the passenger's booklet (
Getting off the plane. the air hostess opened the booklet, and smiled because the passenger wrote,” How can I refuse your twelve sweet s 11____ ?"
1. medicine 2. in 3. service 4.forgot/failed 5.result 6.refused 7.something
8 .with 9. off 10.However 11.smiles
